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Pelanggaran DMARC

(Perbedaan revisi)
 
(3 revisi antara oleh satu pengguna tak ditampilkan)
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Please scroll down for English version.
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==Versi Bahasa Indonesia==
 
==Versi Bahasa Indonesia==
  
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Anda mengirim email ke server kami, dan anda mendapat pesan error atau bounce dari server kami yang isinya:
 
Anda mengirim email ke server kami, dan anda mendapat pesan error atau bounce dari server kami yang isinya:
  
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<blockquote>
 
550 Unauthenticated email from your domain is not accepted due to domain’s DMARC policy. Please contact your domain administrator if this was a legitimate email. Please see https://docs.indoglobal.com/wiki/Pelanggaran_DMARC for more information.
 
550 Unauthenticated email from your domain is not accepted due to domain’s DMARC policy. Please contact your domain administrator if this was a legitimate email. Please see https://docs.indoglobal.com/wiki/Pelanggaran_DMARC for more information.
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</blockquote>
  
 
===Penyebab===
 
===Penyebab===
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Silakan menghubungi pengelola domain yang anda gunakan. Mereka akan dapat membantu anda melakukan konfigurasi pengiriman email yang benar.
 
Silakan menghubungi pengelola domain yang anda gunakan. Mereka akan dapat membantu anda melakukan konfigurasi pengiriman email yang benar.
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{{alert|content=Jika anda pelanggan {{indoglobal}}, silakan lihat halaman [[DMARC Record]] untuk informasi lebih lanjut.}}
  
 
==English Version==
 
==English Version==
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===Symptoms===
 
===Symptoms===
  
You intend to send an email to a domain managed by our server, and you are getting an error message or a bounce email with the following message:
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You intended to send an email to a domain managed by our server, and you are getting an error message or a bounce email with the following message:
  
 +
<blockquote>
 
550 Unauthenticated email from your domain is not accepted due to domain’s DMARC policy. Please contact your domain administrator if this was a legitimate email. Please see https://docs.indoglobal.com/wiki/Pelanggaran_DMARC for more information.
 
550 Unauthenticated email from your domain is not accepted due to domain’s DMARC policy. Please contact your domain administrator if this was a legitimate email. Please see https://docs.indoglobal.com/wiki/Pelanggaran_DMARC for more information.
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</blockquote>
  
 
===Cause===
 
===Cause===
Baris 36: Baris 44:
  
 
Please contact your domain or email administrator. They should be able to help you set up your email sending environment.
 
Please contact your domain or email administrator. They should be able to help you set up your email sending environment.
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{{alert|content=If you are {{indoglobal}} customer, please refer to [[DMARC Record]] for more information.}}
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[[Kategori:Email]]

Revisi terkini pada 26 Mei 2015 22.03

Please scroll down for English version.

Daftar isi

[sunting] Versi Bahasa Indonesia

[sunting] Gejala Masalah

Anda mengirim email ke server kami, dan anda mendapat pesan error atau bounce dari server kami yang isinya:

550 Unauthenticated email from your domain is not accepted due to domain’s DMARC policy. Please contact your domain administrator if this was a legitimate email. Please see https://docs.indoglobal.com/wiki/Pelanggaran_DMARC for more information.

[sunting] Penyebab

Email anda gagal terkirim karena kedua hal tersebut di bawah ini:

  • Nama domain yang anda gunakan mengaktifkan mekanisme DMARC supaya kami dan pengelola mail server lain dapat mengetahui mana email yang sah dari domain yang anda gunakan.
  • Email yang anda kirim tidak memenuhi kriteria email yang sah sesuai dengan mekanisme DMARC.

[sunting] Solusi

Silakan menghubungi pengelola domain yang anda gunakan. Mereka akan dapat membantu anda melakukan konfigurasi pengiriman email yang benar.

Perhatian
Jika anda pelanggan indoglobal.com, silakan lihat halaman DMARC Record untuk informasi lebih lanjut.

[sunting] English Version

[sunting] Symptoms

You intended to send an email to a domain managed by our server, and you are getting an error message or a bounce email with the following message:

550 Unauthenticated email from your domain is not accepted due to domain’s DMARC policy. Please contact your domain administrator if this was a legitimate email. Please see https://docs.indoglobal.com/wiki/Pelanggaran_DMARC for more information.

[sunting] Cause

Your email didn't reach its intended recipient because of these reasons:

  • The domain name you are using has an active DMARC mechanism, in order for us and other mail server operators to be able to tell legitimate emails from the rest.
  • The email you are sending is not in accordance of the policy stated in its DMARC mechanism.

[sunting] Solution

Please contact your domain or email administrator. They should be able to help you set up your email sending environment.

Perhatian
If you are indoglobal.com customer, please refer to DMARC Record for more information.